Privacy Policy - Failure to Quit

Last updated: January, 2026

Third-Party Platform Disclaimer

The websites, programs, and services belonging to Failure to Quit are not part of Google™’s website or network of sites such as YouTube™, and are not endorsed by Google™, YouTube™, Meta™, Facebook™, Instagram™, LinkedIn™, or any of their affiliates in any way. Google™ and YouTube™ are trademarks of Google LLC. Facebook™ and Instagram™ are trademarks of Meta Platforms, Inc. LinkedIn™ is a trademark of LinkedIn Corporation.

Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy explains how Failure to Quit (“we,” “us,” “our”) collects, uses, and protects information you provide when you visit our websites, use our content, download resources, opt into SMS, or purchase coaching/consulting services.

Information We Collect

We may collect the following categories of information:

1) Information you provide to us

• Name

• Email address

• Phone number (including mobile number for SMS, if you opt in)

• Billing and shipping address (if applicable)

• Payment details (typically processed by third-party payment processors; we generally do not store full card numbers)

• Program intake information you choose to share (goals, challenges, business/leadership context)

• Communications (messages, emails, support requests)

2) Information collected automatically

• IP address, browser type, device information

• Pages visited, time on site, referring/exit pages

• Cookies and similar tracking technologies (see “Cookies” below)

3) Information from third parties
If you engage with us on social platforms or via advertising (e.g., Meta, LinkedIn), we may receive aggregated performance data and/or limited information consistent with your privacy settings and those platforms’ policies.

How We Use Information

We use information to:

• Deliver the content, resources, and services you request (downloads, coaching sessions, program access)

• Communicate with you about your account, purchases, scheduling, updates, and support

• Send marketing communications only if you opt in (email and/or SMS)

• Improve our website, offers, and customer experience

• Process payments and prevent fraud

• Comply with legal obligations and enforce our terms

Cookies and Tracking Technologies

We use cookies and similar technologies so our website can remember preferences and improve your experience. Cookies may also help us measure traffic and ad performance. You can usually control cookies through your browser settings; disabling cookies may affect site functionality.

How We Protect Your Information

We take commercially reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business (for example: website hosting, analytics, payment processing, scheduling, CRM/email/SMS platforms). These providers are permitted to use information only as needed to provide services to us.

We may also disclose information:

• If required by law, subpoena, or court order

• To investigate or prevent suspected fraud, illegal activity, or threats to safety

• To enforce our agreements and protect our rights and property

Marketing Choices

Email: You can unsubscribe at any time using the link in our emails.
SMS: See “SMS Program” below.
You may also contact us to request access, correction, or deletion of your information, subject to legal and operational requirements.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will take steps to delete it.

External Links

Our websites may link to third-party sites. We are not responsible for their content, security, or privacy practices. Review their policies before providing personal information.

SMS Program (Failure to Quit)

Program Description

If you opt in, our SMS program may include text messages related to:

• Appointment reminders and scheduling

• Program updates and logistics

• Customer support

• Occasional promotional messages (only if you opted into marketing)

Message frequency varies based on your interaction with us.

Opt-In

By providing your mobile number and opting in, you authorize us to send recurring text messages to the number provided. Consent is not a condition of purchase.

Opting Out

You can cancel SMS at any time by texting STOP to the number you received messages from. After you send STOP, you’ll receive a confirmation and will no longer receive SMS messages unless you opt in again.

Help

Text HELP to the number you received messages from, or email us for support.

Message & Data Rates

Message and data rates may apply. Check with your carrier.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

No Sharing of Opt-In Data

We do not share SMS opt-in consent or mobile information with third parties for their own marketing purposes. We may share opt-in data only with vendors needed to deliver SMS (e.g., messaging providers/aggregators).

Policy Updates

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Your continued use of our website(s) after changes are posted indicates acceptance.

Contact Us

Failure to Quit – Consulting and Coaching
Email: [email protected]
Phone: 469.715.4158
Website: failuretoquit.com